Having billing trouble or other EA Play issues? Click Cancel under the Pre Order heading.Expand the details for that order by clicking the + (plus sign).If you’ve pre-ordered one of our games that you’ll now have access to with your EA Play Pro membership, you can cancel your pre-order: The games in The Play List may be different editions than the ones you were playing, so you may not have access to all of the same DLC and content.That includes some of our most recently released games, in addition to other games on occasion. You might not have access to the same games you’ve been playing with EA Play Pro if they aren’t included with an EA Play membership.When you upgrade to EA Play Pro, you can pick right back up where you left off. Once you’ve confirmed, you’ll still have your EA Play Pro membership until your current billing cycle ends. Choose whether you want to downgrade to the monthly or yearly plan for Basic, then click Confirm Change.What if I want to downgrade?įollow the same steps for upgrading, but choose EA Play instead of EA Play Pro: Having a problem? Check out how to get help for failed refunds. That refund will go back to your original payment method. Once your payment goes through for the upgrade, we’ll refund you for the remaining time on your paid EA Play membership.
Choose whether you want to upgrade to the monthly or yearly plan for EA Play Pro, then click Confirm Change.Ĭongratulations! Now you can make the most of your membership with EA Play Pro.On the new page that opens, click Change Membership.In the navigation panel on the left-hand side, click on EA Play.
If you’ve already got an EA Play for PC membership but you’re ready to go Pro:
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